CIC - Degraded performance

Incident Report for Tink providers France

Resolved

The issue has been resolved. We apologize for the inconvenience.
Posted Dec 31, 2025 - 22:31 CET

Identified

We have identified the issue and we will update when a significant change to the situation occurs.

- Affected users: 100%
- Affected flow: Payment Initiation flow, Authentication flow, Refresh
- Start Time: 31/12/2025 19:16 CET
- Bank side error: 5xx on bank side
- Provider name: fr-cic-ob
Posted Dec 31, 2025 - 20:12 CET
This incident affected: CIC.