American Express Open Banking - Aggregation Service - Degraded Performance
Investigating - We are currently investigating an issue with American Express.

The bank has been responding with 401 HTTP errors on /accounts or /balances or /transactions endpoint since 2025-01-21 6:00 CET. Manual and auto refreshes are affected.
Jan 21, 2025 - 06:29 UTC
CIC OB - AIS degraded performance
Identified - We have identified the issue and we will update when a significant change to the situation occurs.
Jan 20, 2025 - 15:09 UTC
Credit Mutuel OB - AIS degraded performance
Identified - We have identified the issue and we will update when a significant change to the situation occurs.
Jan 20, 2025 - 15:07 UTC
N26 Open Banking - Partial Outage affecting Account Information Service
Identified - We have identified the issue and we will update when a significant change to the situation occurs.
Jan 17, 2025 - 12:29 UTC
LCL - degraded performance affecting Payment Initiation
Investigating - We are currently investigating an issue with LCL.

- Affected users: 80%
- Affected flow: Payment Initiation
- Start Time: 09/01/2025 15.00 CET
- Provider name: fr-lcl-ob
Jan 13, 2025 - 08:33 UTC

About This Site

Welcome to Tink status! Here you will find the operational status for all providers on the French market. For the overall status of the Tink platform, please visit https://status.tink.com.

American Express Degraded Performance
AXA Operational
Banque Populaire Operational
BNP Paribas Operational
Boursorama Operational
BRED Banque Populaire Operational
Caisse d'Epargne Operational
CCF Operational
CIC Degraded Performance
Crédit Agricole Operational
Crédit Mutuel Degraded Performance
Crédit Mutuel de Bretagne Operational
Crédit Mutuel du Sud-Ouest Operational
Fortuneo Operational
Hello bank! Operational
La Banque Postale Operational
LCL Degraded Performance
Monabanq Operational
N26 Partial Outage
Nickel Operational
Revolut Operational
Société Générale Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 22, 2025

No incidents reported today.

Jan 21, 2025
eIDAS planned maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 UTC
Scheduled - As part of the standard renewal process for Tink’s eIDAS certificates, our Open Banking connections might experience very short downtimes during Tuesday 21st of January between 8:00 and 15:00 CET. During this time, AIS and PIS services will be affected. This will only impact our customers operating on Tink’s PSD2 licence.
Jan 20, 08:33 UTC
Bred Banque Populaire OB - Degraded performance affecting Account Information
Resolved - This incident has been resolved.
Jan 21, 08:29 UTC
Identified - We have identified the issue and we will update when a significant change to the situation occurs.
Jan 20, 10:00 UTC
Jan 20, 2025
eIDAS planned maintenance
Completed - Maintenance has been moved to Tuesday 21st of January between 8:00 and 15:00 CET.
Jan 20, 08:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:00 UTC
Scheduled - As part of the standard renewal process for Tink’s eIDAS certificates, our Open Banking connections might experience very short downtimes during Monday 20th of January between 8:00 and 15:00 CET. During this time, AIS and PIS services will be affected. This will only impact our customers operating on Tink’s PSD2 licence.
Jan 10, 10:53 UTC
Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

Unresolved incident: N26 Open Banking - Partial Outage affecting Account Information Service.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025
Credit Agricole Guadeloupe - Partial outage
Resolved - We are currently investigating an issue with Credit Agricole Guadeloupe.

- Affected users: 100%
- Affected flow: Manual authentication | On-demand Refresh | Background Refresh | Payment Initiation
- Start Time: 6:20 - 6:55 CET
Jan 14, 07:33 UTC
Jan 13, 2025
La Banque Postale Open Banking - Major Outage affecting Account Information
Resolved - The issue has been resolved. We apologize for the inconvenience.
Jan 13, 15:59 UTC
Update - The issue has been escalated to a Major Outage.
Jan 13, 14:07 UTC
Identified - We have identified the issue and we will update when a significant change to the situation occurs.
Jan 13, 13:19 UTC
Nickel Open Banking - Aggregation Service - Login Outage
Resolved - The issue has been resolved. We apologize for the inconvenience.
Jan 13, 15:17 UTC
Investigating - We are currently investigating an issue with Nickel.

We've been experiencing a full authentication outage since 11:00 AM.
Jan 8, 14:26 UTC
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025
Hello Bank Open Banking - Payment Service - Degraded performance
Resolved - The issue has been resolved. We apologize for the inconvenience.
Jan 9, 09:59 UTC
Update - We are continuing to investigate this issue.
Jan 8, 06:15 UTC
Update - The issue persists, we are still investigating.
Jan 7, 13:52 UTC
Investigating - We are currently investigating an issue with Hello Bank.

All payments since January 6th at 14:40 CET ended up as cancelled. An update will be posted when a significant change to the situation occurs.
Jan 7, 09:39 UTC
Jan 8, 2025
American Express Bank Open Banking - Aggregation service Major outage
Resolved - We experienced a major outage affecting American Express in France between January 08 2025 05:00 - January 08 2025 07:00, this led to failure of all Account Information Services refreshes.
Jan 8, 06:21 UTC
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