Crédit Agricole | Open Banking | Degraded performance affecting Payment Initiation
Investigating - We are currently investigating an issue with Crédit Agricole.

- Affected users: 100%
- Affected flow: Payment Initiation (Tink's Payment Initiation service is working as expected)
- Start Time: December 23rd
- Bank side error: Payments are being initiated successfully, but we are currently investigating problems with Crédit Agricole’s transmission of remittance information, which may cause reconciliation inconsistencies.
- Provider name: All Crédit Agricole providers.
Jan 07, 2026 - 15:08 CET

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CIC Operational
Crédit Agricole Degraded Performance
Crédit Mutuel Operational
Crédit Mutuel de Bretagne Operational
Crédit Mutuel du Sud-Ouest Operational
Fortuneo Operational
Hello bank! Operational
La Banque Postale Operational
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Société Générale Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 7, 2026
LCL Outage
Resolved - This incident has been resolved.
Jan 7, 09:13 CET
Investigating - Investigating - Tink automatic monitoring service has detected a service outage.

- Affected flow(s): payments
- Affected users: 50%
- Start time: 2026-01-07 08:02 CEST
- Bank side error: Error in payments.
Jan 7, 08:22 CET
Jan 6, 2026

No incidents reported.

Jan 5, 2026
Crédit Agricole Outage
Resolved - This incident has been resolved.
Jan 5, 22:31 CET
Investigating - Investigating - Tink automatic monitoring service has detected a service outage.

- Affected flow(s): payments
- Affected users: 50%
- Start time: 2026-01-05 20:06 CEST
- Bank side error: Error in payments.
Jan 5, 20:26 CET
LCL Outage
Resolved - This incident has been resolved.
Jan 5, 22:25 CET
Investigating - Investigating - Tink automatic monitoring service has detected a service outage.

- Affected flow(s): payments
- Affected users: 50%
- Start time: 2026-01-05 20:08 CEST
- Bank side error: Error in payments.
Jan 5, 20:28 CET
La Banque Postale - Major outage
Resolved - The issue has been resolved. We apologize for the inconvenience.
Jan 5, 13:53 CET
Identified - We have identified the issue and we will update when a significant change to the situation occurs.
- Affected users: 100%
- Affected flow: Refresh and Payment initiation
- Start Time: 01/01/2026 03:40 CET
- Bank side error: 504 responses from the bank
- Provider name: fr-labanquepostale-ob
Jan 1, 07:25 CET
Crédit Agricole Outage
Resolved - This incident has been resolved.
Jan 5, 11:57 CET
Investigating - Investigating - Tink automatic monitoring service has detected a service outage.

- Affected flow(s): auto refresh, manual refresh
- Affected users: 51%, 59%
- Start time: 2026-01-05 10:35 CEST
- Bank side error: Error in auto refresh, manual refresh.
Jan 5, 10:55 CET
Jan 4, 2026
Crédit Agricole Outage
Resolved - This incident has been resolved.
Jan 4, 21:37 CET
Investigating - Investigating - Tink automatic monitoring service has detected a service outage.

- Affected flow(s): payments
- Affected users: 52%
- Start time: 2026-01-04 20:17 CEST
- Bank side error: Error in payments.
Jan 4, 20:37 CET
Crédit Agricole Outage
Resolved - This incident has been resolved.
Jan 4, 11:58 CET
Investigating - Investigating - Tink automatic monitoring service has detected a service outage.

- Affected flow(s): payments
- Affected users: 54%
- Start time: 2026-01-04 10:38 CEST
- Bank side error: Error in payments.
Jan 4, 10:58 CET
Jan 3, 2026
Crédit Agricole Outage
Resolved - This incident has been resolved.
Jan 3, 21:54 CET
Investigating - Investigating - Tink automatic monitoring service has detected a service outage.

- Affected flow(s): payments
- Affected users: 54%
- Start time: 2026-01-03 20:17 CEST
- Bank side error: Error in payments.
Jan 3, 20:37 CET
Crédit Agricole Outage
Resolved - This incident has been resolved.
Jan 3, 11:52 CET
Investigating - Investigating - Tink automatic monitoring service has detected a service outage.

- Affected flow(s): payments
- Affected users: 50%
- Start time: 2026-01-03 10:19 CEST
- Bank side error: Error in payments.
Jan 3, 10:39 CET
Jan 2, 2026
Crédit Agricole Outage
Resolved - This incident has been resolved.
Jan 2, 15:32 CET
Identified - Update: Payments are also affected by the outage.
Jan 2, 13:45 CET
Investigating - Investigating - Tink automatic monitoring service has detected a service outage.

- Affected flow(s): auto refresh
- Affected users: 50%
- Start time: 2026-01-02 10:00 CEST
- Bank side error: Error in auto refresh.
Jan 2, 10:20 CET
Jan 1, 2026
LCL Outage
Resolved - The issue has been resolved. We apologize for the inconvenience.
Jan 1, 07:23 CET
Investigating - Investigating - Tink automatic monitoring service has detected a service outage.

- Affected flow(s): payments
- Affected users: 50%
- Start time: 2025-12-31 23:11 CEST
- Bank side error: Error in payments.
Dec 31, 23:31 CET
CIC - Degraded performance
Resolved - The issue has been resolved. We apologize for the inconvenience.
Jan 1, 07:20 CET
Identified - We have identified the issue and we will update when a significant change to the situation occurs.
Jan 1, 00:41 CET
Crédit Mutuel - Degraded performance
Resolved - The issue has been resolved. We apologize for the inconvenience.
Jan 1, 07:19 CET
Identified - We have identified the issue and we will update when a significant change to the situation occurs.

- Affected users: 100%
- Affected flow: Payment Initiation flow, Authentication flow
- Start Time: 31/12/2025 19:10 CET
- Bank side error: 5xx on bank side
- Provider name: fr-creditmutuel-oauth2
Dec 31, 20:08 CET
Dec 31, 2025
CIC - Degraded performance
Resolved - The issue has been resolved. We apologize for the inconvenience.
Dec 31, 22:31 CET
Identified - We have identified the issue and we will update when a significant change to the situation occurs.

- Affected users: 100%
- Affected flow: Payment Initiation flow, Authentication flow, Refresh
- Start Time: 31/12/2025 19:16 CET
- Bank side error: 5xx on bank side
- Provider name: fr-cic-ob
Dec 31, 20:12 CET
Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

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